- INTRODUCTION
This Privacy Policy explains how SppaceNVenue through its website www.SppaceNVenue.com collects, uses, processes, and protects personal data in compliance with:
- General Data Protection Regulation (GDPR) (EU)
- Information Technology Act, 2000 (India)
- Digital Personal Data Protection Act, 2023 (India)
By using our platform, you consent to this policy.
- INFORMATION WE COLLECT
- Personal Information
- Name
- Email address
- Phone number
- Address
- Business Information
- Company name
- GST details
- Billing information
- Transaction Data
- Booking details
- Payment records
- Ticket purchases
- Technical Data
- IP address
- Browser type
- Device information
- Cookies
- PURPOSE OF DATA COLLECTION
We collect data to:
- Provide and manage services
- Process bookings & payments
- Facilitate communication between users
- Improve platform experience
- Send marketing communications (with consent)
- Comply with legal obligations
- LEGAL BASIS (GDPR)
We process data based on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate interests
- DATA SHARING
We may share data with:
- Venue owners
- Vendors
- Payment gateways
- Marketing partners
We do not sell personal data.
- INTERNATIONAL DATA TRANSFER
If data is transferred outside India/EU, we ensure:
- Adequate protection safeguards
- Standard contractual clauses
- DATA RETENTION
We retain data:
- As long as necessary for service
- As required by law
Users may request deletion (subject to legal obligations).
- USER RIGHTS
Under GDPR:
- Right to access
- Right to rectification
- Right to erasure (“Right to be forgotten”)
- Right to restrict processing
- Right to data portability
Under Indian Law:
- Right to withdraw consent
- Right to grievance redressal
- COOKIES POLICY
We use cookies to:
- Enhance user experience
- Track usage analytics
Users can control cookies via browser settings.
- DATA SECURITY
We implement:
- Encryption
- Secure servers
- Access controls
However, no system is 100% secure.
- CHILDREN’S PRIVACY
- We do not knowingly collect data from children under 18 without parental consent
- For kids events, data is handled via parents/guardians
- MARKETING COMMUNICATIONS
- Users may receive promotional emails/SMS
- Opt-out option available at any time
- THIRD-PARTY LINKS
Our platform may contain links to third-party sites.
We are not responsible for their privacy practices.
- POLICY UPDATES
We may update this policy periodically.
Continued use implies acceptance.
- GRIEVANCE OFFICER (INDIA COMPLIANCE)
As per Indian IT laws:
Grievance Officer Name: [Insert Name]
Email: [Insert Email]
Response Time: Within 30 days
- CONTACT US
SppaceNVenue
Email: Sppacenvenue@gmail.com
Phone: +91 9654418007